Privacy and Cookie Policy

1. Introduction

1.1. This Privacy and Cookie Policy explains how Swiss Wine s.r.o. (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or use our website www.swisswine.ie (the “Service”).

1.2. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988 to 2018 as applicable in Ireland.

1.3. We are an independent commercial entity and are not affiliated with any Irish or Swiss government or state organization for wine promotion.

2. Data Controller

2.1. The controller of your personal data is:
Swiss Wine s.r.o.
Belehradska 858/23
120 00 Prague 2, Czech Republic
VAT: CZ07002106
Email: swisswine@swisswine.ie

3. Personal Data We Collect

We collect and process the following categories of data:

  • 3.1. Identity and Contact Data: name, surname, billing address, delivery address, email, and phone number.
  • 3.2. Order and Transaction Data: details of products purchased, order history, and return information.
  • 3.3. Age Verification: date of birth or declaration of legal age. This is mandatory for the sale of alcohol in Ireland (minimum 18 years).
  • 3.4. Payment Data: we only process payment status. Full card details are handled by external providers (e.g., PayPal, Stripe, or crypto gateways).
  • 3.5. Technical Data: IP address, browser type, operating system, and site usage data (via cookies).

4. How We Use Your Data (Legal Basis)

We process data only as permitted by law:

  • Contract Performance: To process orders, payments, and shipments.
  • Legal Obligation: For legal age verification and tax/accounting duties.
  • Legitimate Interest: To improve the website, prevent fraud, and manage customer service.
  • Consent: For marketing communications (newsletters) and the use of non-essential cookies.

5. Sharing of Data

5.1. We do not sell your data. We share it only with trusted partners:

  • Couriers and logistics partners for delivery in Ireland and internationally.
  • Payment processors (including Bitcoin/crypto gateways).
  • Tax and customs authorities where required by law.

6. International Transfers

6.1. As we are based in the Czech Republic (EU), data is primarily processed within the EU/EEA. For any transfers outside the EEA, we use Standard Contractual Clauses (SCCs) to ensure a high level of data protection.

7. Data Retention

7.1. We store data only for as long as necessary. Financial records are kept for the period required by law (typically 10 years). Marketing data is retained until you withdraw your consent (unsubscribe).

8. Your Rights

Under the GDPR, you have the right to:

  • Access your data and request a copy.
  • Rectify inaccurate information.
  • Request erasure of your data (Right to be forgotten).
  • Object to direct marketing.
  • Lodge a complaint with the supervisory authority. In Ireland, this is the Data Protection Commission (DPC) – www.dataprotection.ie.

9. Cookie Policy

9.1. We use cookies to enable the shopping cart functionality (strictly necessary cookies).
9.2. Analytics and Marketing cookies are only used if you give us your explicit consent via our cookie banner.
9.3. You can change your preferences or withdraw consent at any time via the “Manage Consent” link at the bottom of our website.